The Importance of a Data Backup and Recovery Plan

If your business suddenly lost everything, digital records, data and paper documents, what would happen? It would most likely come to a standstill. Data management and the cloud have made business more secure and easier, but disasters can and do happen. Is your business ready?
Dealing With Technology Failure
You know how hard your day is when your smartphone or tablet isn’t working properly. Now imagine you’ve lost everything, data, email, your office phone system, paper documents, orders, billing, customer support….all GONE!

How much would your business suffer every hour? What would your losses be for every day you were down? How would this affect your business reputation? This is the key function of a disaster recovery plan. How do you get started? Prioritize:

Recovery Point Objective (RPO) – What information do you need to get up and running quickly? While it’s not good to lose archival data, it may not be necessary for daily operations.
Recovery Time Objective (RTO) – How fast do you need to be up and running? One day? One hour? Maybe faster?

Protecting Paper Records
Recently IDC conducted a study and found that 58% of businesses still rely heavily on paper documents. The best backup and recovery plan can’t restore paper documents. The problem with paper is that the processes that rely on it the heaviest are often most affected by it’s loss. In order to be truly effective, any recovery strategy must take this into account. Fortunately, today it’s easier than ever before to digitize paper documents.

Along with your IT strategy and paper strategy, you must consider non-digital backup and recovery:

Do you keep critical email addresses and phone numbers off site?
Do you have a method for notifying customers and staff when they […]

By |November 15th, 2017|blog|

How to Protect Documents at Your Multifunction Printer

When you hear the term data breach, chances are thoughts turn to any one of the numerous examples over the last five years, of large scale breaches involving major corporations. In cases such as these, hackers obtained customer and client information, resulting in losses of upwards of one billion dollars collectively, and unmeasurable losses to the reputations of those affected.

If anything positive has come from these attacks, it’s been an increased awareness in security and vigilance among the public and private sectors, including areas that have been overlooked, such as multifunction printers (MFPs). The biggest risk factor used to be human error, where printed documents or originals were left behind after printing, but the MFPs of today have sophisticated network capabilities and components, making them vulnerable to attacks from outside, as well as inside, the confines of the firewall. Fortunately, there are a number of solutions to keep your MFP, and your data, safe.

Start at the Multifunction Printer

Effective policies and procedures can help significantly reduce the risk of unauthorized use or distribution of sensitive data. User authentication through the use of swipe cards, passwords, or other identifier ensures users are physically present at the MFP at the time of printing. Access can be further defined by levels, preventing guests or employees from utilizing certain features, or blocking them from sensitive materials.

Go Mobile

BYOD, and mobile printing are here to stay, but with convenience, comes risk. Deciding who can print, and on which devices is the biggest challenge, and user authentication techniques must be employed to ensure integrity.

Secure the Hard Drive

The internal storage device located inside your MFP is at risk during it’s useful lifetime, and long after. User authentication and disk encryption techniques can help prevent unauthorized access to […]

By |August 30th, 2017|blog|